Hendrick Chevrolet Buick Gmc Southpoint Customer Care Review from Langenhagen, Niedersachsen

Langenhagen, Niedersachsen
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

Purchased a Chevy Equinox in February 2016 and got the extended warranty for it. Ended up getting orders to Germany (active duty military).

Tried calling Eric Duncan (finance manager) to get a refund on the warranty due to overseas oocations don't honor them. Here it is June first and the process is just starting and they won't give me a full refund and they charging me a cancellation fee. So 4 months of calling random people and all they want to do is sell a car.

Do yourself a favor and go somewhere else! Don't waste your time!

Product or Service Mentioned: Hendrick Chevrolet Buick Gmc Southpoint Customer Care.

Reason of review: Poor customer service.

I didn't like: Poor customer service eric duncan.

Company wrote 0 private or public responses to the review from Jun 11, 2016.

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