Purchased a Chevy Equinox in February 2016 and got the extended warranty for it. Ended up getting orders to Germany (active duty military).
Tried calling Eric Duncan (finance manager) to get a refund on the warranty due to overseas oocations don't honor them. Here it is June first and the process is just starting and they won't give me a full refund and they charging me a cancellation fee. So 4 months of calling random people and all they want to do is sell a car.
Do yourself a favor and go somewhere else! Don't waste your time!
Product or Service Mentioned:
Hendrick Chevrolet Buick Gmc Southpoint Customer Care.
Reason of review: Poor customer service.
I didn't like:
Poor customer service eric duncan.